Social Media Coordinator

Company Overview

Service.com.au is a leading online directory dedicated to connecting Australians with trusted local service professionals. From plumbers and electricians to landscapers and cleaners, we aim to be the go-to platform for all home service needs, ensuring quality, reliability, and convenience for our users. Our mission is to streamline the process of finding and hiring local services, making home improvement and maintenance hassle-free for homeowners across Australia.

Job Description

The Social Media Coordinator will play a pivotal role in enhancing Service.com.au's presence on social media platforms, particularly Instagram, Facebook, and LinkedIn. This role involves strategizing, creating, and managing content that resonates with our diverse audience of homeowners and service providers. The goal is to increase engagement, drive platform usage, and build a community around our brand values of trust, quality, and service excellence.

Required Skills:

  • Proven track record of successful social media management, preferably in a similar industry or marketplace environment.
  • Excellent content creation skills, with a keen eye for detail and a passion for storytelling.
  • Strong understanding of the best practices for Instagram, Facebook, and LinkedIn, including their respective analytics tools.
  • Exceptional communication and interpersonal skills, with the ability to engage with a diverse audience.

Must Have Skills:

  • 3-5 years experience
  • Excellent Written and verbal communication
  • Excellent phone, email and instant messaging communication skills
  • Analytical abilities to interpret social media metrics and adjust strategies accordingly.

Nice to Have Skills:

  • Creativity and innovation in developing social media campaigns that drive engagement and growth.
  • Organizational skills to manage multiple projects simultaneously, meeting deadlines and achieving objectives.

Benefits:

  • We are a remote-first company.